Payment FAQ's
Q: How can I pay for my service?
A: I accept; Visa, Mastercard, American Express, Discover, and Cash. I do NOT accept checks.
A: I accept; Visa, Mastercard, American Express, Discover, and Cash. I do NOT accept checks.
Massage FAQ's
Q: Why do I feel sick after a massage?
A: Toxins are released during a massage, it is very common. Drinking lots of water is highly recommended as it helps flush the toxins out.
Q: My massage therapist is using too much pressure, should I just deal with the pain?
A: NO! Always voice your opinion with your therapist, even deep tissue should not be extremely painful!
Q: I'm not comfortable with receiving certain areas of my body massaged...do I just let the therapist do it anyway?
A: No. You can specify what you would and would not like to be massaged. If you are coming in with a specific complaint about your body,
ie: psoas pain, but don't want your stomach to be touched, the therapist will discuss that in order to reach the deeper layers of the psoas, going in through the stomach is the best solution.
Just always know, you can customize your massage. The therapist will check in on pressure, depth, and pace, but feel free to chime in with any concerns or comments.
A: Toxins are released during a massage, it is very common. Drinking lots of water is highly recommended as it helps flush the toxins out.
Q: My massage therapist is using too much pressure, should I just deal with the pain?
A: NO! Always voice your opinion with your therapist, even deep tissue should not be extremely painful!
Q: I'm not comfortable with receiving certain areas of my body massaged...do I just let the therapist do it anyway?
A: No. You can specify what you would and would not like to be massaged. If you are coming in with a specific complaint about your body,
ie: psoas pain, but don't want your stomach to be touched, the therapist will discuss that in order to reach the deeper layers of the psoas, going in through the stomach is the best solution.
Just always know, you can customize your massage. The therapist will check in on pressure, depth, and pace, but feel free to chime in with any concerns or comments.
Nova Lash FAQ's
What Are NovaLash Lash Extensions?
NovaLash Lash Extensions are a glamorous new way to extend the length and thickness of natural eyelashes, and are a practical, convenient and beautiful alternative to the daily use of mascara. Unlike decades-old, traditional false lashes, lash extensions are the first innovation in lash lengthening that can be worn daily, without nightly removal. Because each tapered, synthetic lash is bonded to a single natural lash, the final result is of effortless glamour and difficult to detect even close up.
How Long Do They Really Last?
When properly applied, using Platinum Bond Adhesive, NovaLash lash extensions can be worn throughout the year with minimal monthly maintenance. Touch-ups are recommended after the initial full set application to refill any lashes that have cycled out. To maintain the full, thick appearance of a new set of lashes a visit to your beauty/lash professional is recommended every 4 weeks based on your own natural lash growth cycle.
Can Lash Extensions Harm Natural Lashes?
When applied properly, lash extensions will not harm natural lashes. The NovaLash application technique allows natural lashes to grow and thrive with extensions. This technique requires several different “separation” steps during the application process so each extension is adhered to a single natural lash in order to prevent interruption of the lash growth cycle.
Can Mascara Be Used With Lash Extensions?
Mascara is typically not needed with lash extensions. Mascara should only be used when a touch-up is drawing near. Water-soluble mascara can be worn; however constant use of mascara may shorten the lifespan of lashes. Waterproof mascara is not recommended for use, as it will dissolve the bond with the lashes. NovaLash glycol and carbonate free mascara is specifically formulated for use on extensions without interfering with the adhesive.
Once Applied What Is The Proper Way To Care For Lashes?
Nightly conditioning is necessary to maximize the life of the extensions. NovaLash’s nighttime conditioning/cleansing pads are perfect for cleaning the lashes free of any makeup or debris while moisturizing the lashes to maintain flexibility. Using a lash wand to comb the lashes free of tangles is also recommended. You shouldn’t leave a hair salon without top of the line hair products – same with your lashes!
NovaLash Lash Extensions are a glamorous new way to extend the length and thickness of natural eyelashes, and are a practical, convenient and beautiful alternative to the daily use of mascara. Unlike decades-old, traditional false lashes, lash extensions are the first innovation in lash lengthening that can be worn daily, without nightly removal. Because each tapered, synthetic lash is bonded to a single natural lash, the final result is of effortless glamour and difficult to detect even close up.
How Long Do They Really Last?
When properly applied, using Platinum Bond Adhesive, NovaLash lash extensions can be worn throughout the year with minimal monthly maintenance. Touch-ups are recommended after the initial full set application to refill any lashes that have cycled out. To maintain the full, thick appearance of a new set of lashes a visit to your beauty/lash professional is recommended every 4 weeks based on your own natural lash growth cycle.
Can Lash Extensions Harm Natural Lashes?
When applied properly, lash extensions will not harm natural lashes. The NovaLash application technique allows natural lashes to grow and thrive with extensions. This technique requires several different “separation” steps during the application process so each extension is adhered to a single natural lash in order to prevent interruption of the lash growth cycle.
Can Mascara Be Used With Lash Extensions?
Mascara is typically not needed with lash extensions. Mascara should only be used when a touch-up is drawing near. Water-soluble mascara can be worn; however constant use of mascara may shorten the lifespan of lashes. Waterproof mascara is not recommended for use, as it will dissolve the bond with the lashes. NovaLash glycol and carbonate free mascara is specifically formulated for use on extensions without interfering with the adhesive.
Once Applied What Is The Proper Way To Care For Lashes?
Nightly conditioning is necessary to maximize the life of the extensions. NovaLash’s nighttime conditioning/cleansing pads are perfect for cleaning the lashes free of any makeup or debris while moisturizing the lashes to maintain flexibility. Using a lash wand to comb the lashes free of tangles is also recommended. You shouldn’t leave a hair salon without top of the line hair products – same with your lashes!
Waxing FAQ's
Q: Does waxing hurt?
A: It’s certainly no massage, but it’s not exactly torture either. Every person reacts differently to waxing, as we all have different sensitivity levels. Different areas of the body will hurt more than others on certain people. While we can’t promise it won’t hurt, we will do our best to make you comfortable and make the waxing as painless as possible.
Q: How can I make waxing less painful?
A: To make waxing a little less painful, make sure to exfoliate 24 hours prior to your waxing appointment. This can be done easily with exfoliating gloves or a bath brush. You may take a pain reliever with anti-inflammatory components 30 minutes prior to your appointment, at your own discretion. The more often you get waxed, the softer the hair will grow back in, making it less painful to remove. To allow for easier removal, try to schedule your waxes on a regular basis before the hair gets too long.
Q: How long does the hair have to be?
A: It depends on the area being waxed. For body hair, it should be around 1/4″ to 1/2″ for best results. The longer the better, but anything longer than 1/2″ may need to be trimmed, which may result in additional charges. For facial hair, it should be at least 1/8″ long, approximately the length of a grain of rice.
Q: How long does it take the hair to grow back?
A: This depends on the person, as well as the area being waxed. Typically, facial waxing can be done every two weeks. Body waxing, however, usually takes one to two months to grow to the length where it can be waxed again.
Q: Why is there still some stubble on my legs after being waxed?
A: Sometimes, especially with first-time waxes, our roots are rather strong and don’t like to come out when we ask them to! This, unfortunately, results in breakage of some of the hairs. If you decide to wax again, however, it is likely that this hair can be caught in a weaker growth stage [see explanation below]. This will allow the hair to come out clean and grow back finer, resulting in smoother results.
If you experience breakage after a wax, you can either let it grow out to be waxed again in the future, or you can shave once after waxing to get a smooth surface, and grow it all out again from there. Shaving, however, may affect the re-growth texture and can cause ingrown hairs. Frequent scheduled waxing will almost always bring smoother results.
Q: Will I be red after getting waxed?
A: This depends on your skin’s sensitivity. Some people will turn red for just a few minutes after waxing, while some people are red for a couple hours or even a day or so. On larger areas such as arms, legs, back, etc. you may see red spots or bumps. This is normal and is caused by the hair being pulled out by the root, and will go away.
Q: Can I tan after being waxed?
A: I am not an advocate of tanning because of the effects it has on our skin. However, if you tan, you should avoid tanning for 24-48 hours after waxing due to new skin being exposed.
Q: Is there anything special I should do to care for my skin after being waxed?
A: Avoid direct sunlight to prevent burning, do not use hot water or any type of heat on the waxed area, and be sure to exfoliate and moisturize often to prevent ingrown hairs.
Q: I broke out big time after being waxed. What’s that all about?
A: Ahh, another one of those frustrating things our body does! Yes, waxing can cause breakouts… it even happens to estheticians and they’re the “professionals”! So why does it do this? Well, when I wax, especially when I catch the hair at the root, I am opening up that hair follicle and allowing for all kinds of dirt, oil, and even dead skin to get in. Thus, we break out into little pustules (“white heads”). Also, some people may be sensitive to the wax that is being used, or may even be allergic to an ingredient in the wax. Always inform the esthetician of all allergies and sensitivities. To prevent and treat breakouts after waxing, cleanse thoroughly and regularly, and use an astringent such as Witch Hazel to further clean the area of unwanted debris and close up the pores. Try to avoid sweating at all costs to prevent bacteria from getting into the follicles. Using an anti-bacterial soap has also shown to help with breakouts after waxing. In severe cases, try using a salicylic gel or you can make your own “aspirin mask” (it’s the same as a salicylic!) at home.
A: It’s certainly no massage, but it’s not exactly torture either. Every person reacts differently to waxing, as we all have different sensitivity levels. Different areas of the body will hurt more than others on certain people. While we can’t promise it won’t hurt, we will do our best to make you comfortable and make the waxing as painless as possible.
Q: How can I make waxing less painful?
A: To make waxing a little less painful, make sure to exfoliate 24 hours prior to your waxing appointment. This can be done easily with exfoliating gloves or a bath brush. You may take a pain reliever with anti-inflammatory components 30 minutes prior to your appointment, at your own discretion. The more often you get waxed, the softer the hair will grow back in, making it less painful to remove. To allow for easier removal, try to schedule your waxes on a regular basis before the hair gets too long.
Q: How long does the hair have to be?
A: It depends on the area being waxed. For body hair, it should be around 1/4″ to 1/2″ for best results. The longer the better, but anything longer than 1/2″ may need to be trimmed, which may result in additional charges. For facial hair, it should be at least 1/8″ long, approximately the length of a grain of rice.
Q: How long does it take the hair to grow back?
A: This depends on the person, as well as the area being waxed. Typically, facial waxing can be done every two weeks. Body waxing, however, usually takes one to two months to grow to the length where it can be waxed again.
Q: Why is there still some stubble on my legs after being waxed?
A: Sometimes, especially with first-time waxes, our roots are rather strong and don’t like to come out when we ask them to! This, unfortunately, results in breakage of some of the hairs. If you decide to wax again, however, it is likely that this hair can be caught in a weaker growth stage [see explanation below]. This will allow the hair to come out clean and grow back finer, resulting in smoother results.
If you experience breakage after a wax, you can either let it grow out to be waxed again in the future, or you can shave once after waxing to get a smooth surface, and grow it all out again from there. Shaving, however, may affect the re-growth texture and can cause ingrown hairs. Frequent scheduled waxing will almost always bring smoother results.
Q: Will I be red after getting waxed?
A: This depends on your skin’s sensitivity. Some people will turn red for just a few minutes after waxing, while some people are red for a couple hours or even a day or so. On larger areas such as arms, legs, back, etc. you may see red spots or bumps. This is normal and is caused by the hair being pulled out by the root, and will go away.
Q: Can I tan after being waxed?
A: I am not an advocate of tanning because of the effects it has on our skin. However, if you tan, you should avoid tanning for 24-48 hours after waxing due to new skin being exposed.
Q: Is there anything special I should do to care for my skin after being waxed?
A: Avoid direct sunlight to prevent burning, do not use hot water or any type of heat on the waxed area, and be sure to exfoliate and moisturize often to prevent ingrown hairs.
Q: I broke out big time after being waxed. What’s that all about?
A: Ahh, another one of those frustrating things our body does! Yes, waxing can cause breakouts… it even happens to estheticians and they’re the “professionals”! So why does it do this? Well, when I wax, especially when I catch the hair at the root, I am opening up that hair follicle and allowing for all kinds of dirt, oil, and even dead skin to get in. Thus, we break out into little pustules (“white heads”). Also, some people may be sensitive to the wax that is being used, or may even be allergic to an ingredient in the wax. Always inform the esthetician of all allergies and sensitivities. To prevent and treat breakouts after waxing, cleanse thoroughly and regularly, and use an astringent such as Witch Hazel to further clean the area of unwanted debris and close up the pores. Try to avoid sweating at all costs to prevent bacteria from getting into the follicles. Using an anti-bacterial soap has also shown to help with breakouts after waxing. In severe cases, try using a salicylic gel or you can make your own “aspirin mask” (it’s the same as a salicylic!) at home.
Q: “What the heck?!? I just got waxed a few days ago and there’s already hair growing back! I thought waxing lasted longer than shaving…”
A: This is a very common reaction which frustrates both the client and the esthetician, but I promise, it’s normal and unfortunately just the way our body works. Our hair grows in multiple stages, meaning that there isn’t just one hair growing in each follicle. So even though a hair has been removed from the follicle, there is still hair growing in that follicle which, sadly, may show its head in just a few days… To the left is a diagram of how the hair grows. You can see that while the hair is in the follicle, there is often another one growing just below it, pushing out the old hair to make room for the new. So, it is because of this that hair can reappear so quickly. So why not wait until it’s all in the same growth stage to pull it out? Because it’s physically impossible to determine what growth stage every hair is in. And even if we did catch them all closely together, there is always one coming up behind it. However, it is possible to slow down the growth with frequent waxing. How? When a hair is pulled out in the Telogen phase, one will appear quite quickly because that hair was already separated from its root and just resting. When we are able to pull out a hair by the root (yes, those painful ones), it will take longer for it to grow back because we have interrupted the growth cycle and not allowed it to complete. When that hair starts to grow back, it will be much finer. If it is pulled out before the roots get a chance to grow too strong, the follicle can eventually become “damaged” and stop growing the hair. The more often you get waxed, the weaker the hair will become, resulting in less painful waxing, and eventually less hair growth and less frequent waxing visits!
A: This is a very common reaction which frustrates both the client and the esthetician, but I promise, it’s normal and unfortunately just the way our body works. Our hair grows in multiple stages, meaning that there isn’t just one hair growing in each follicle. So even though a hair has been removed from the follicle, there is still hair growing in that follicle which, sadly, may show its head in just a few days… To the left is a diagram of how the hair grows. You can see that while the hair is in the follicle, there is often another one growing just below it, pushing out the old hair to make room for the new. So, it is because of this that hair can reappear so quickly. So why not wait until it’s all in the same growth stage to pull it out? Because it’s physically impossible to determine what growth stage every hair is in. And even if we did catch them all closely together, there is always one coming up behind it. However, it is possible to slow down the growth with frequent waxing. How? When a hair is pulled out in the Telogen phase, one will appear quite quickly because that hair was already separated from its root and just resting. When we are able to pull out a hair by the root (yes, those painful ones), it will take longer for it to grow back because we have interrupted the growth cycle and not allowed it to complete. When that hair starts to grow back, it will be much finer. If it is pulled out before the roots get a chance to grow too strong, the follicle can eventually become “damaged” and stop growing the hair. The more often you get waxed, the weaker the hair will become, resulting in less painful waxing, and eventually less hair growth and less frequent waxing visits!